Reach the Next Level
Get inspired and find out how to execute new business initiatives. Enjoy the journey with eye-opening content
Game-changing Keynotes
Learn from the best in their respective fields, get inspired, and boost your business.
Unique Educational Workshops
Be a part of the educational program curated specifically for the charter industry.
Endless Opportunities
Three days of opportunities to meet new partners and expand your business.
- Location Online
- Date 16 - 18 November 2020
- Speakers 20 World Top Speakers
- Workshops 50 Inspiring Workshops
Virtual
Join us virtually for 3 days from 16th till 18th November. The concept of the Summit 2020 will remain focused on education and networking giving you an opportunity to gain knowledge, meet new partners and expand your business.
virtual Summit
Pricing
There are a few options to choose from depending on your goals. Whether you are aiming for as many lectures as possible or you want to enhance the visibility of your brand there is a package for you
Visitor Pass
Virtual
390 €
- 1x Conference Ticket
- 60 Interactive Online Workshops
- Personal Summit App Account
- Gift Bag
Visitor Pass
Virtual
490 €
- 1x Conference Ticket
- 60 Interactive Online Workshops
- Personal Summit App Account
- Gift Bag
Visitor Pass
Virtual
590 €
- 1x Conference Ticket
- 60 Interactive Online Workshops
- Personal Summit App Account
- Gift Bag
Meet Keynote Speakers
Be the first to learn about the emerging trends and get insights into industry best practices from one of the many world-renowned experts that will be hosting keynotes and workshops at Booking Manager Summit
Jay Johnson
USA, Detroit
Thought Leader in Behaviour CEO of Coeus Creative Group
Internationally renowned speaker with over 1 Million views on TEDx talk about how to handle difficult people.
See moreBailey Lewis
USA, Columbia
Director of Content Strategy Truematter
Bailey works with regional, national, and Fortune 500 clients on mind blowing content strategy projects, from definition through implementation.
See moreFernando Angulo
USA, Boston
Head of CommunicationsSEMrush
Fernando specializes in B2B search marketing, e-commerce, influence marketing and trained marketing teams of companies such as Expedia, T-mobile, Prestashop and Bing.
See moreDaniel Disney
UK,London
Sales TrainerCEO of Daily Sales
One of the world's leading LinkedIn & Social Selling experts. He will help you learn how to generate more sales with LinkedIn and social selling.
See moreScott Gould
UK, London
Management Advisor The Engagement Academy
A passionate speaker who demystifies the concept of engagement, demonstrating how how to stop worrying and start winning.
See morePaul Anderie
Germany, Kleve
Digital Marketing SpecialistCEO of Anderie Consulting
Digital-Transformation for Retail, Consultant & Speaker who will not get you closer only to the tech, but more important- to the people.
See moreAlex Blackwood
Netherlands, Amsterdam
Europe's premiere MentalistFounder at Mind Craft
Alex specialist in Improving Sales and Corporate Communications and worked with companies like PVH, Philips, FujiFilm, Nike, Tommy Hilfiger, UBS, Uber, Calvin Klein, Cisco, LG.
See moreSchedule
Booking Manager Summit allows you to optimize your experience and customize the schedule to meet your specific needs
Google Ads for Your Business (EN) Beginner
Miroslav Varga
The workshop is going to explain everything you need to know about Google Ads for Yacht Charter Industry and how they can help you position your campaigns and improve your business. Learn the basic terminology, how to use Google Ads, find the target audience and establish goals.
The Art of Handling Difficult Clients (EN) Beginner
Jay Johnson
Business communication doesn't always seem like a walk in the park. At some point, we have all struggled to manage not so pleasant conversation. At his brilliant keynote, Jay explores the who, what, when, where, and why of difficult people and the strategies you need to survive them.
Google Analytics (EN) Advanced
Zorin Radovančević
The workshop is going to explain all aspects of Google Analytics in the Yacht Charter Industry and how they can help you position your campaigns and improve your business. Discover Google Analytics report, track conversions and optimise costs.
BREAK
Booking Manager Seminar for Charter Operators (EN) Beginner
Martina Hršak
At Seminar for Charter Operators you will learn all about Booking Manager System, new features and how it helps you improve your business in these challenging times.
How Can We Overcome 2020 Challenges for Charter Fleets (EN)
Charter Panel
2020 is the year that brought many challenges, the industry must unite and act together in order to normalise the situation and above all start the discussion on how to prevent future market disruptions. It is time to open dialog between all market players and mend the industry.
Meet the Panelists:
- Iole Pizzi - Marketing & Business Development at Spartivento
- Ioannis Kourounis - CEO at Istion Yachting
- Paško Klisović - CEO at NCP & mare
Personality Scanner (HR) Beginner
Davor Bilman
Davor will introduce you to the basic principles of his Personality Scanner technique that will help you understand your customers better and improve your business connections:
- Personality research throughout history.
- The colors within us.
- What color is your personality?
- What do your colors say about you?
- What do you need to do to match your colors?
This workshop will be in Croatian
Google Analytics (EN) Beginner
Zorin Radovančević
The workshop is going to explain all aspects of Google Analytics in the Yacht Charter Industry and how they can help you position your campaigns and improve your business. Discover Google Analytics report, track conversions and optimise costs.
Google Ads for Your Business (EN) Advanced
Miroslav Varga
The workshop is going to explain everything you need to know about Google Ads for Yacht Charter Industry and how they can help you position your campaigns and improve your business. Learn the basic terminology, how to use Google Ads, find the target audience and establish goals.
BREAK
Effects of Covid-19 Crisis on The Taxation in The Charter Industry (HR)
Katica Reljanović
In this workshop, you will enrich your knowledge about the taxation of additional and ancillary services in the charter, recognition of input tax on incoming invoices, income tax, recognition of input tax on incoming invoices, issuing and taxing vouchers and many more. This workshop will be in Croatian.
Google Analytics (EN) Advanced
Zorin Radovančević
The workshop is going to explain all aspects of Google Analytics in the Yacht Charter Industry and how they can help you position your campaigns and improve your business. Discover Google Analytics report, track conversions and optimise costs.
Booking Manager Tips and Tricks (EN) Advanced
Nadia D'Addezio
You will learn about the benefits of Booking Manager features, important tips and tricks and answers your practical questions.
Photowalk (EN) Beginner
Damir Hoyka
After mastering the beginner session its time to find out how to make a real content king- attention-grabbing photos. At the interactive hands-on Photowalk workshop, you can find out everything you wanted to know about catching the perfect photo and ask for advice from a true expert.
BREAK
Google Ads for Your Business (EN) Advanced
Miroslav Varga
The workshop is going to explain everything you need to know about Google Ads for Yacht Charter Industry and how they can help you position your campaigns and improve your business. Learn the basic terminology, how to use Google Ads, find the target audience and establish goals.
Chartering Under MYBA Terms (EN)
Darko Šupuk
Chartering crewed yachts bigger than twenty meters is usually covered by MYBA terms, with MYBA standardized e-contract as a pillar of the relations between clients, brokers, central agents and yacht Owners. Working under the umbrella of the largest worldwide broker organization that MYBA of today is, brings certain requirements that lead towards better quality of business and certainty for the parties involved in the complex process of chartering bigger yachts. This entry level ‘how to’ lecture discovers basic elements of how does practice of MYBA chartering work.
3 Steps To Get Started With Social Selling (EN) Beginner
Daniel Disney
This workshop will demonstrate the power of social networks and how you can successfully utilise them to increase sales for your business. At the same time we must not forget that the traditional selling methods are still relevant and a good generator of new prospects.
The Basics of Engaging Customers in a Sale (EN) Beginner
Scott Gould
Find out all the tips & tricks on how to make an engaging pitch that will help close more deals and build evolving business relationships. Through the several layers of the engagement process and live examples from the yacht charter industry, you will get a deep insight into one of the most persuasive communication model- the engagement!
Advanced Social Selling Secrets (EN) Advanced
Daniel Disney
This workshop will demonstrate the power of social networks and how you can successfully utilise them to increase sales for your business. At the same time we must not forget that the traditional selling methods are still relevant and a good generator of new prospects.
BREAK
Creating Long-term Customer Engagement (EN) Advanced
Scott Gould
Find out all the tips & tricks on how to make an engaging pitch that will help close more deals and build evolving business relationships. Through the several layers of the engagement process and live examples from the yacht charter industry, you will get a deep insight into one of the most persuasive communication model- the engagement!
Tax regulations for Charter Industry in Greece (EN)
Xenia Mavridou
This workshop is about the current Legislative Regime that regulates the Charter Industry in Greece, all tax regulation applicable in the sector and the professional & private boat ownership scheme.
Foreign Exchange Operations in The Charter Industry (EN)
Katica Reljanović
The main content of her second workshop will include topics like reporting obligation to the HNB, payment and collection in foreign currency between residents, gathering and return of the remaining money to a non-resident buyer in foreign cash, the difference between the exchange rate and currency clause. This workshop will be in Croatian.
MindCraft – Sales Psychology (EN) Beginner
Alex Blackwood
This workshop will help you understand the importance of recognizing peoples behaviour in business communication and will show you how to make sales more efficient.
BREAK
Crew Management Key Point For Developing Future Charter Business (EN)
Miroslav Horvat
Crewed yachting services are gaining popularity and opening the market to a whole new pool of customers. Having a skilled crew with high interpersonal skills can take your clients experience to a whole new level and keep them coming back for years. Find out what are the keys to a great crew service.
Do More With Mailchimp Automation - A Practical Guide To Digitally Deliver 10x Growth (EN) Beginner
Paul Anderie
This workshop is designed for those who are already using Mailchimp as a platform for e-mail marketing and now want to learn how to use the advanced features such as automated emails, embedded forms and events. Learn new ways Mailchimp can help you expand your client base and business.
Crew Management Key Point For Developing Future Charter Business (EN)
Miroslav Horvat
Crewed yachting services are gaining popularity and opening the market to a whole new pool of customers. Having a skilled crew with high interpersonal skills can take your clients experience to a whole new level and keep them coming back for years. Find out what are the keys to a great crew service.
The Art of Handling Difficult Clients (EN) Beginner
Jay Johnson
Business communication doesn't always seem like a walk in the park. At some point, we have all struggled to manage not so pleasant conversation. At his brilliant keynote, Jay explores the who, what, when, where, and why of difficult people and the strategies you need to survive them.
BREAK
Do More With Mailchimp Automation - A Practical Guide To Digitally Deliver 10x Growth (EN) Advanced
Paul Anderie
This workshop is designed for those who are already using Mailchimp as a platform for e-mail marketing and now want to learn how to use the advanced features such as automated emails, embedded forms and events. Learn new ways Mailchimp can help you expand your client base and business.
Chartering Under MYBA Terms (EN)
Darko Šupuk
Chartering crewed yachts bigger than twenty meters is usually covered by MYBA terms, with MYBA standardized e-contract as a pillar of the relations between clients, brokers, central agents and yacht Owners. Working under the umbrella of the largest worldwide broker organization that MYBA of today is, brings certain requirements that lead towards better quality of business and certainty for the parties involved in the complex process of chartering bigger yachts. This entry level ‘how to’ lecture discovers basic elements of how does practice of MYBA chartering work.
BREAK
Virga - Save Time and Easily Control Profitability of Your Charter Business (HR)
Gorana Bardak
Having a real time insight in the profitabilty of Your charter yachts as well as optimizing the backoffice work by implementing business process automation based on zero paper concept is crucial for growing charter businesses. During the workshop You will get ideas about how to grow faster by focusing on Your core business and solve challenging administration work.
Workshop challenge themes:
-
Data visualization and Business intelligence - How to keep control over the profitability of Your charter fleet
-
How to start or improve charter management and keep Yacht Owners informed
- How to run a time saving backoffice with zero paper concept
SEO Beginner Skills Workshop (EN) Beginner
Fernando Angulo
Participating in SEO (Search Engine Optimization) workshops will help you understand the importance and full potential of creating relevant content that is valuable for your website visitors. Fernando will cover up steps of successful SEO and positioning strategy.
Charter Challenges in Boat Design (EN)
Bavaria Yachts
The New Bavaria C-line – Easy Handling, Comfort, Perfomance, Volume, Privacy & Easy Maintenance
SEO Advanced Skills Workshop (EN) Advanced
Fernando Angulo
After learning the essentials of SEO it is time to choose the right keywords and learn how link building can help you launch the company website at the top of the search results. Join Fernando on the hands-on session and see a demonstration of successful ranking.
BREAK
Influencer Marketing - The New Way to Reach Global Market (EN) Beginner
Nick and Terysa, Sailing Ruby
The workshop will include case studies of their personal collaborations with charter companies and give you a step by step campaign overviews and a clear idea how you can use influencer services to boost your business, reach new markets and attract new clients.
Creating Long-term Customer Engagement (EN) Advanced
Scott Gould
Find out all the tips & tricks on how to make an engaging pitch that will help close more deals and build evolving business relationships. Through the several layers of the engagement process and live examples from the yacht charter industry, you will get a deep insight into one of the most persuasive communication model- the engagement!
Advanced Social Selling Secrets (EN) Advanced
Daniel Disney
This workshop will demonstrate the power of social networks and how you can successfully utilise them to increase sales for your business. At the same time we must not forget that the traditional selling methods are still relevant and a good generator of new prospects.
MindCraft – Sales Psychology (EN) Beginner
Alex Blackwood
This workshop will help you understand the importance of recognizing peoples behaviour in business communication and will show you how to make sales more efficient.
Do More With Mailchimp Automation - A Practical Guide To Digitally Deliver 10x Growth (EN) Advanced
Paul Anderie
This workshop is designed for those who are already using Mailchimp as a platform for e-mail marketing and now want to learn how to use the advanced features such as automated emails, embedded forms and events. Learn new ways Mailchimp can help you expand your client base and business.
How to Manage Unexpected Situations/Crisis (EN) Beginner
Iva Belé
Participating in the Motivational workshop will help you realise your company’s potential and find a way to upgrade your old way of business by quickly adjusting to the new challenges.
BREAK
How to Manage Unexpected Situations/Crisis (EN) Beginner
Iva Belé
Participating in the Motivational workshop will help you realise your company’s potential and find a way to upgrade your old way of business by quickly adjusting to the new challenges.
International Standards and Best Practice For Bareboat Charter Operators (EN)
Frank Honan
Frank will be hosting a workshop on: Implementing the standards into your business & continual development of your business operation. Find out how ISO implementation can help companies improve performance.
Booking Manager Tips and Tricks (EN) Advanced
Nadia D'Addezio
You will learn about the benefits of Booking Manager features, important tips and tricks and answers your practical questions.
International Standards and Best Practice For Bareboat Charter Operators (EN)
Frank Honan
Frank will be hosting a workshop on: Implementing the standards into your business & continual development of your business operation. Find out how ISO implementation can help companies improve performance.
BREAK
Photowalk (EN) Advanced
Damir Hoyka
After mastering the beginner session its time to find out how to make a real content king- attention-grabbing photos. At the interactive hands-on Photowalk workshop, you can find out everything you wanted to know about catching the perfect photo and ask for advice from a true expert.
BREAK
Virga - Save Time and Easily Control Profitability of Your Charter Business (HR)
Gorana Bardak
Having a real time insight in the profitabilty of Your charter yachts as well as optimizing the backoffice work by implementing business process automation based on zero paper concept is crucial for growing charter businesses. During the workshop You will get ideas about how to grow faster by focusing on Your core business and solve challenging administration work.
Workshop challenge themes:
-
Data visualization and Business intelligence - How to keep control over the profitability of Your charter fleet
-
How to start or improve charter management and keep Yacht Owners informed
- How to run a time saving backoffice with zero paper concept
Clicks and Eyeballs are Not Enough: Content Interactions, The Foundation of Successful Booking Platforms (EN) Beginner
Bailey Lewis
Considering that content interaction is the foundation of successful Booking Platforms, Bailey will teach you how to create and implement an effective digital content strategy plan. You are just a workshop away from creating content that will stop customers from abandoning your website and convert leads into customers.
The Never-Discussed Secret of All Successful Sites and Apps (EN) Advanced
Bailey Lewis
The key component of all successful web sites is creating strong content interactions. Bailey advocates for straightforward, user-centric web content with the right words in the right place doing the right job. Learn how to motivate customers to get through to the final booking step.
Influencer Marketing - The New Way to Reach Global Market (EN) Beginner
Nick and Terysa, Sailing Ruby
The workshop will include case studies of their personal collaborations with charter companies and give you a step by step campaign overviews and a clear idea how you can use influencer services to boost your business, reach new markets and attract new clients.
BREAK
SEO Advanced Skills Workshop (EN) Advanced
Fernando Angulo
After learning the essentials of SEO it is time to choose the right keywords and learn how link building can help you launch the company website at the top of the search results. Join Fernando on the hands-on session and see a demonstration of successful ranking.
Tax regulations for Charter Industry in Greece (EN)
Xenia Mavridou
This workshop is about the current Legislative Regime that regulates the Charter Industry in Greece, all tax regulation applicable in the sector and the professional & private boat ownership scheme.