Meet Keynote
Speakers

Improve your skills and invest in knowledge at the greatest event of the year for yacht charter professionals! It’s hosted by the world’s top speakers and trainers returning for open Q&A sessions. Ideal for any follow-up questions you may have after watching or during their workshop.
CRM
Marketing
Organization & Finance
Sales
Booking Manager
Panel
Chris Croft
UK
Sales
Mark Adams
UK
Story Selling
Andy Preston
UK
Sales
Kotryna Kurt
Denmark
LinkedIn Marketing
Jim Sterne
USA
Marketing
Jessica Chapplow
UK
Artificial Intelligence
See All Speakers

Shape the
Future of Charter

Be the pioneer in shaping a new perspective of yacht charter. Get inspired and engage proactively in carving a unique presence in the industry.
Invest in Education
Keep up with the upcoming trends! Summit offers 3 days filled with 60+ educational workshops on 3 stages and a profound round table program for all attendees.
Meet with Speakers
More than 30 worldwide speakers available for Q&A sessions to discuss the insights. First 20 registered attendees get Gala Dinner with speakers!
Grow Your Network
Summit hosts 400+ professionals from around the world, utilize the full potential, meet with your existing partners and create new connections.

Real Life

3 Days
International Top Speakers
Interactive Live Workshops
Lounge Area and Coffee Breaks
Lunch every day
Q&A session after or during each Workshop
Individual Consultations with Speakers
Summit App with Chat and Video
24/7 Digital Assistance

Virtual

3 Days
International Top Speakers
Interactive Online Workshops
Q&A session after or during each Workshop
Individual Consultations with Speakers
Summit App with Chat and Video
24/7 Digital Assistance
&

Pricing

There are a few options to choose from depending on your goals. Whether you are looking for virtual or on-site attendance, you are welcome to join this leading event in the yacht charter industry. For special access, choose our Premium Lounge tickets.
Early Bird
Regular Prices
Late Prices
Valid until 31.05.2021
Live Visitor Pass
390 €
1x Conference Ticket
60 Interactive Live Workshops
Summit App with Chat and Video
Lounge Access & Free Drinks
Free Wifi
Lunch every day
Cocktail Party
Gift Bag
SOLD OUT
Valid until 31.05.2021
Virtual Visitor Pass
390 €
1x Conference Ticket
60 Interactive Online Workshops
Summit App with Chat and Video
Chat to participate in all Q&As
24/7 Digital Assistance
Gift Bag
SOLD OUT
Valid until 31.05.2021
Premium Lounge
SOLD OUT
1990 €
2x Conference Tickets
Premium Size Booth
TV, table and 4 chairs
Free Parking
60 Interactive Live Workshops
Summit App with Chat and Video
Lounge Access & Free Drinks
Free WiFi
Lunch every day
Cocktail Party
Gift Bags
SOLD OUT
Valid from 01.06.2021 till 30.09.2021
Live Visitor Pass
490 €
1x Conference Ticket
60 Interactive Live Workshops
Summit App with Chat and Video
Lounge Access & Free Drinks
Free Wifi
Lunch every day
Cocktail Party
Gift Bag
SOLD OUT
Valid from 01.06.2021 till 30.09.2021
Virtual Visitor Pass
490 €
1x Conference Ticket
60 Interactive Online Workshops
Summit App with Chat and Video
Chat to participate in all Q&As
24/7 Digital Assistance
Gift Bag
SOLD OUT
Valid from 01.06.2021 till 30.09.2021
Premium Lounge
SOLD OUT
2490 €
2x Conference Tickets
Premium Size Booth
TV, table and 4 chairs
Free Parking
60 Interactive Live Workshops
Summit App with Chat and Video
Lounge Access & Free Drinks
Free WiFi
Lunch every day
Cocktail Party
Gift Bags
SOLD OUT
Valid from 01.10.2021 till 10.11.2021
Live Visitor Pass
590 €
1x Conference Ticket
60 Interactive Live Workshops
Summit App with Chat and Video
Lounge Access & Free Drinks
Free Wifi
Lunch every day
Cocktail Party
Gift Bag
SOLD OUT
Valid from 01.10.2021 till 10.11.2021
Virtual Visitor Pass
590 €
1x Conference Ticket
60 Interactive Online Workshops
Summit App with Chat and Video
Chat to participate in all Q&As
24/7 Digital Assistance
Gift Bag
SOLD OUT
Valid from 01.10.2021 till 10.11.2021
Premium Lounge
SOLD OUT
2990 €
2x Conference Tickets
Premium Size Booth
TV, table and 4 chairs
Free Parking
60 Interactive Live Workshops
Summit App with Chat and Video
Lounge Access & Free Drinks
Free WiFi
Lunch every day
Cocktail Party
Gift Bags
SOLD OUT

Accommodation

Hotel Hilton Garden Inn is a luxury 4* hotel where The Summit 2021 conference is located.
Breakfast is included in a price.
Single Room
75€
per night
Book a room
Double Room
85€
per night
Book a room

Schedule

Booking Manager Summit allows you to optimize your experience and customize the schedule to meet all your needs.
CRM
Marketing
Organization & Finance
Sales
Booking Manager
Panel
Day 01
10 Nov 2021
Day 02
11 Nov 2021
Day 03
12 Nov 2021
STAGE 1
STAGE 2
STAGE 3
09:00 - 10:00
Registrations, COVID Pass check & testing
09:00 - 10:00
09:45 - 10:00
Booking Manager Summit 2021 Opening
09:45 - 10:00
10:00 - 10:50
Marketing
How to Compete with Market Leaders
Beginner (EN)
10:00 - 10:50
Jim Sterne
11:00 - 11:50
Sales
Small Talk
Beginner (EN)
11:00 - 11:50
Lana Šiljeg
12:00 - 12:50
Sales
How To Avoid the Top 5 Sales Mistakes
Beginner (EN)
12:00 - 12:50
Chris Croft
13:00 - 13:50
Marketing
Google Analytics
Beginner (EN)
13:00 - 13:50
Zorin Radovančević
14:00 - 14:50
Break
LUNCH BREAK
14:00 - 14:50
15:00 - 15:50
Organization & Finance
Financial Rules in the Charter Industry
Beginner (HR)
15:00 - 15:50
Katica Reljanović
16:00 - 16:50
Panel
New Trends in Yacht Charter Industry in 2022
(EN)
16:00 - 16:50
Charter Panel
17:00 - 17:50
Panel
New Trends in Yacht Charter Industry in 2022
(EN)
17:00 - 17:50
Charter Panel
20:00 - 22:00
Dinner
GALA DINNER
20:00 - 22:00
Limited for first 20 Summit Applicants
09:00 - 10:00
Registrations, COVID Pass check & testing
09:00 - 10:00
10:00 - 10:50
Marketing
New Trends and Technology for Virtual Walk
Beginner (EN)
10:00 - 10:50
Ivica Žuro
11:00 - 11:50
Marketing
Mailchimp Marketing for Yacht Charters
Beginner (EN)
11:00 - 11:50
Paul Anderie
12:00 - 12:50
Marketing
The Good, the Bad and the Ugly of Competitive Benchmarking
Beginner (EN)
12:00 - 12:50
Natalia Zhukova
13:00 - 13:50
CRM
Work Psychology
Beginner (EN)
13:00 - 13:50
Zrinka Hrupelj
14:00 - 14:50
Break
LUNCH BREAK
14:00 - 14:50
15:00 - 15:50
Marketing
Digital Marketing in Yacht Charter
Beginner (EN)
15:00 - 15:50
Ben Taylor
16:00 - 16:50
Panel
New Trends in Yacht Charter Industry in 2022
(EN)
16:00 - 16:50
Charter PanelStage 1
17:00 - 17:50
Panel
New Trends in Yacht Charter Industry in 2022
(EN)
17:00 - 17:50
Charter PanelStage 1
20:00 - 22:00
Dinner
GALA DINNER
20:00 - 22:00
Limited for first 20 Summit Applicants
09:00 - 10:00
Registrations, COVID Pass check & testing
09:00 - 10:00
10:00 - 10:50
Booking Manager
Booking Manager Seminar for Charter Operators and Agencies
Beginner (EN)
10:00 - 10:50
Martina Hršak
11:00 - 11:50
Marketing
LinkedIn Marketing
Beginner (EN)
11:00 - 11:50
Kotryna Kurt
12:00 - 12:50
BCAA Introduction
Cooperation between Charter Fleets and Agents
Beginner (EN)
12:00 - 12:50
Goran Ugrinić
13:00 - 13:50
Marketing
Google Ads in Yacht Charter
Beginner (EN)
13:00 - 13:50
Miroslav Varga
14:00 - 14:50
Break
LUNCH BREAK
14:00 - 14:50
15:00 - 15:50
Sales
The Art of Story-selling
Beginner (EN)
15:00 - 15:50
Mark Adams
16:00 - 16:50
Panel
New Trends in Yacht Charter Industry in 2022
(EN)
16:00 - 16:50
Charter PanelStage 1
17:00 - 17:50
Panel
New Trends in Yacht Charter Industry in 2022
(EN)
17:00 - 17:50
Charter PanelStage 1
20:00 - 22:00
Dinner
GALA DINNER
20:00 - 22:00
Limited for first 20 Summit Applicants
STAGE 1
STAGE 2
STAGE 3
09:00 - 10:00
Registrations
09:00 - 10:00
10:00 - 10:50
Marketing
The Secret Psychology Behind the World’s Best Digital Content
Beginner (EN)
10:00 - 10:50
Bailey Lewis
11:00 - 11:50
Marketing
Market Analysis Done in Under 60 Minutes
Advanced (EN)
11:00 - 11:50
Natalia Zhukova
12:00 - 12:50
Organization & Finance
International Standards and Best Practices For Bareboat Charter Operators
Beginner (EN)
12:00 - 12:50
Frank Honan
13:00 - 13:50
Marketing
Importance of Social Media
Beginner (EN)
13:00 - 13:50
Andrea & Kristijan
14:00 - 14:50
Break
LUNCH BREAK
14:00 - 14:50
15:00 - 15:50
Marketing
Mailchimp Marketing for Yacht Charters
Advanced (EN)
15:00 - 15:50
Paul Anderie
16:00 - 16:50
Panel
New Trends in Yacht Charter Industry in 2022
(EN)
16:00 - 16:50
Agencies Panel
17:00 - 17:50
Panel
New Trends in Yacht Charter Industry in 2022
(EN)
17:00 - 17:50
Agencies Panel
18:00 - 20:00
Party
WINE & MUSIC PARTY
18:00 - 20:00
09:00 - 10:00
Registrations
09:00 - 10:00
10:00 - 10:50
CRM
The Art of Handling Difficult Clients
Beginner (EN)
10:00 - 10:50
Jay Johnson
11:00 - 11:50
Sales
The Art of Story-selling
Beginner (EN)
11:00 - 11:50
Mark Adams
12:00 - 12:50
Sales
Stand Out Selling - How To Win Business Over The Competition
Beginner (EN)
12:00 - 12:50
Andy Preston
13:00 - 13:50
Marketing
Google Ads in Yacht Charter
Advanced (EN)
13:00 - 13:50
Miroslav Varga
14:00 - 14:50
Break
LUNCH BREAK
14:00 - 14:50
15:00 - 15:50
Marketing
How to Compete with Market Leaders
Beginner (EN)
15:00 - 15:50
Jim Sterne
16:00 - 16:50
Panel
New Trends in Yacht Charter Industry in 2022
(EN)
16:00 - 16:50
Agencies PanelStage 1
17:00 - 17:50
Panel
New Trends in Yacht Charter Industry in 2022
(EN)
17:00 - 17:50
Agencies PanelStage 1
18:00 - 20:00
Party
WINE & MUSIC PARTY
18:00 - 20:00
09:00 - 10:00
Registrations
09:00 - 10:00
10:00 - 10:50
Organization & Finance
Digitize Back Office and Manage the Profitability of Charter Business in Croatia
Beginner (HR)
10:00 - 10:50
Gorana Bardak
11:00 - 11:50
Marketing
Google Analytics in Yacht Charter
Advanced (EN)
11:00 - 11:50
Zorin Radovančević
12:00 - 12:50
Marketing
LinkedIn Marketing
Beginner (EN)
12:00 - 12:50
Kotryna Kurt
13:00 - 13:50
Sales
How To Avoid the Top 5 Sales Mistakes
Beginner (EN)
13:00 - 13:50
Chris Croft
14:00 - 14:50
Break
LUNCH BREAK
14:00 - 14:50
15:00 - 15:50
Marketing
Digital Transformation
Beginner (EN)
15:00 - 15:50
Jessica Chapplow
16:00 - 16:50
Panel
New Trends in Yacht Charter Industry in 2022
(EN)
16:00 - 16:50
Agencies PanelStage 1
17:00 - 17:50
Panel
New Trends in Yacht Charter Industry in 2022
(EN)
17:00 - 17:50
Agencies PanelStage 1
18:00 - 20:00
Party
WINE & MUSIC PARTY
18:00 - 20:00
STAGE 1
STAGE 2
STAGE 3
09:00 - 10:00
Registrations, COVID Pass check & testing
09:00 - 10:00
10:00 - 10:50
Sales
Small Talk
Beginner (EN)
10:00 - 10:50
Lana Šiljeg
11:00 - 11:50
Marketing
Digital Transformation
Beginner (EN)
11:00 - 11:50
Jessica Chapplow
12:00 - 12:50
CRM
The Art of Handling Difficult Clients
Beginner (EN)
12:00 - 12:50
Jay Johnson
13:00 - 13:50
Break
LUNCH BREAK
13:00 - 13:50
14:00 - 14:50
Organization & Finance
International Standards and Best Practices For Bareboat Charter Operators
Beginner (EN)
14:00 - 14:50
Frank Honan
15:00 - 15:50
Marketing
New Trends and Technology for Virtual Walk
Beginner (EN)
15:00 - 15:50
Ivica Žuro
16:00
Giveaway
CLOSING & GIVEAWAY
16:00
09:00 - 10:00
Registrations, COVID Pass check & testing
09:00 - 10:00
10:00 - 10:50
Sales
Stand Out Selling - How To Win Business Over The Competition
Beginner (EN)
10:00 - 10:50
Andy Preston
11:00 - 11:50
Organization & Finance
Financial Rules in the Charter Industry for Foreigh Agencies
Beginner (EN)
11:00 - 11:50
Katica Reljanović
12:00 - 12:50
Sponsor
NCP Sponsor
(EN)
12:00 - 12:50
NCP Sponsor
13:00 - 13:50
Break
LUNCH BREAK
13:00 - 13:50
14:00 - 14:50
Sponsor
Sailsense Sponsor Slot
(EN)
14:00 - 14:50
Sailsense
16:00
Giveaway
CLOSING & GIVEAWAY
16:00
09:00 - 10:00
Registrations, COVID Pass check & testing
09:00 - 10:00
10:00 - 10:50
CRM
Work Psychology
Beginner (EN)
10:00 - 10:50
Zrinka Hrupelj
11:00 - 11:50
Marketing
Digital Marketing in Yacht Charter
Beginner (EN)
11:00 - 11:50
Ben Taylor
12:00 - 12:50
Booking Manager
Booking Manager Tips and Tricks
Beginner (EN)
12:00 - 12:50
Nadia D'Addezio
13:00 - 13:50
Break
LUNCH BREAK
13:00 - 13:50
14:00 - 14:50
Sponsor
Bavaria Sponsor Slot
(EN)
14:00 - 14:50
Bavaria Yachts
15:00 - 15:50
Marketing
Creating Digital Content for a More Human Experience
Advanced (EN)
15:00 - 15:50
Bailey Lewis
16:00
Giveaway
CLOSING & GIVEAWAY
16:00

Testimonials

I attended both MMK summits, in person and online and both were perfect. The organization, selection of topics and quality of speakers was at a very high level. The panel discussions were also excellent. I can recommend the MMK summit to anyone who is serious about charter business. I'm looking forward to the next one...
MARTIN VOŽENÍLEK
YachtNet
Thanks to MMK's summit we had the opportunity to learn from many expert people related to different sectors such as online marketing, sales, boating industry... and thanks to this Martina & Marko's team , everybody could assist to many different seminars with a common purpose... Become more competent and better professionals for our future.
ROGER LLOVET
Nautal
To be honest, at first I was a bit afraid it is going to be one more B2B ( which is a very good thing if not too many ) but it turned out to be a unique workshop conference focused on real charter market challenges and keen to provide quality solutions. Looking forward to the next one!!
PAŠKO KLISOVIĆ
NCP & mare
I would definitely recommend Booking Manager Summit conference to everyone looking for achieving new knowledge and meeting the new business partners. The conference will definitely enrich your selling skills and open your minds to new business plans. Great combination of various workshops related to the charter business.
ANDRIJANA OZRETIĆ
Nautika Centar Nava
It was all well organized! Lectures are educational and funny, plenty of meetings and great buffet for all visitors during lunch time.
BORIS QUIOTEK
Eis Insurance
MMK’s Booking Manager Summit in Zagreb was a great opportunity to get new insights into relevant topics from the charter industry. Thanks to the eloquent speakers, the workshops were not only informative but also entertaining. Due to the well-organized process, I visited all the workshops that I was interested in. I would definitely recommend the MMK’s Summit to everyone.
SEBASTIAN KATHER
1a Yachtcharter GmbH

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