James Ward is a Recruitment expert with over 20 years of experience, founder of the award-winning Marine Resources, helping marine businesses attract and retain top talent through tailored, efficient recruitment solutions.
James Ward is a Recruitment, Retention, and Engagement expert with over 20 years of experience partnering with marine businesses to attract and retain top talent. As the founder of Marine Resources, an award-winning recruitment firm, they have built a reputation for professionalism and efficiency, making Marine Resources one of the top shore-based marine recruitment specialists globally. Known for offering tailored, personalized consultancy, James helps clients find the right candidates quickly and effectively, ensuring the perfect fit for both job roles and company culture.
x2 Workshops

About the
Workshop

Building Your Perfect "Crew": Recruitment & Retention Strategies for Yacht Charter

In the yacht charter industry, your crew and staff are the heart of the client experience. Whether you run a boutique charter operation or a large fleet, finding, training, and retaining top talent is one of the biggest challenges you face. This workshop is designed to help you refine your recruitment strategies, streamline onboarding, and create a strong company culture that keeps employees engaged, whether they’re seasonal or permanent. By investing in the right people, you’re ensuring exceptional service, client satisfaction, and long-term succes.

  • Finding the Right Talent in a Niche Market: Learn how to identify and attract professionals who have the right mix of technical skills, service excellence, and adaptability. We’ll cover sourcing strategies, partnerships, and how to position your company as an employer of choice in a competitive market.
  • Streamlining Onboarding for Maximum Performance: A strong onboarding process sets the tone for success. Discover how to integrate new hires quickly and efficiently, ensuring they understand company standards, safety procedures, and customer expectations. We’ll discuss digital tools, mentorship programs, and fast-tracking new employees into high-performance roles.
  • Retention Strategies - Keeping Your Best Crew Onboard: High turnover is costly and disruptive. Learn how to create a rewarding work environment, offer career development opportunities, and implement incentives that keep your team motivated. We’ll explore what makes employees stay, from work-life balance to leadership engagement.

By the end of this workshop, you'll have a roadmap to build a skilled, loyal team that enhances your charter service and elevates the client experience. Let’s set sail toward recruitment success! 

Sponsors & Partners Sponsors & Partners

Summit brings together numerous yacht charter experts from all over the world, with an aim to exchange ideas and experiences to enchance their overall business performance. By sponsoring the event, you are presented with a unique opportunity to promote your company to a large number of charter professionals. Be recognized as a contributor to the development of the yacht charter industry. To learn more about participating in this global event as a sponsor, contact us at your convenience, and we will provide you with all the information about our tailor-made sponsorship programmes.

 

Interested in more details?
Let's chat!

info@bookingmanagersummit.com
+385 1 3773 951
MMK SYSTEMS d.o.o.
Radnička cesta 52, Tower R2
10000 Zagreb, Croatia